Terms & Conditions

1. Site Content

Whilst every effort has been made to ensure the information contained on this website is correct, the product details and prices are subject to change without notice. Errors and omissions excepted.

2. Order Requests

Upon submitting your cart, a notification will be sent to our sales team who will make arrangements for your parts to be supplied via our nearest distribution outlet.

3. Pricing

Products shall be sold at the quoted price or current price advertised on the date of receipt of the order request. Prices are quoted in Australian dollars and include GST and freight. Additional freight charges may apply for delivery to remote regional locations.

4. Delivery

Delivery will be to the address nominated on the order request unless agreed otherwise between the customer and distribution outlet. It is important to include an appropriate phone contact number with your details so this can be added to the freight delivery. If nobody is at the nominated address when delivery occurs, the courier may elect to either leave the items or perform a redelivery. If a redelivery is needed, additional freight charges may apply.

5. Returns

If there is any reason that the products are not acceptable, the customer shall advise the distribution outlet within 7 days of delivery. Returns will only be accepted after prior authorisation by the distribution outlet.

Products ordered in error may be exchanged or credited via arrangement with the distribution outlet. Any items returned for credit must be in saleable condition, undamaged and unsoiled. If the packaging is damaged, a restocking fee may apply.

For returns under warranty, please refer to the Warranty Policy

6. Terms of Payment

Payment for the goods must be made to the distribution outlet (using a method agreed by the outlet) before taking delivery.

7. Title

Title of property of the goods will not pass from the distribution outlet to the customer until the customer has paid the price in full in accordance with these conditions.