Delivery Information

Delivery Information

The majority of our products are located in Bayswater Victoria but from time to time we ship from different locations in Australia to speed up delivery. Most orders are delivered by courier companies, for metro Melbourne we use a combination of our own delivery vehicles, Network Transport, Jet Couriers and Couriers Please. For country Victoria we use TNT. We are more than happy to use any other freight companies requested by our customers. These arrangements will be at cost of our customers. Please contact us to confirm details.

For non account customer it is very IMPORTANT that you please provide a contact phone number when you finalise your order so we can add the details to the freight documents.

Your order will be delivered to your nominated address, please note we do not deliver to PO Boxes. If no one is at the nominated address it will be the discretion of the Courier Driver as to whether the delivery is left or if a redelivery needs to be arranged. If your order does need to be redelivered additional freight charges will apply.

For interstate deliveries we predominately use TNT. We endeavour to have all metro Melbourne and Country VIC orders placed before 2.00pm shipped the same day. Interstate orders placed up to 1.00pm will also be shipped same day.

Location  Cost (Excluding GST) Time
VIC - Melbourne Metro $   15.00 Next Day or Express Service by prior arrangement, please phone to discuss 1300 903 715
VIC - Regional  $   25.00 1 - 3 Days
NSW - Sydney Metro $   25.00 1 - 3 Days
NSW - Regional  $   35.00 2 - 4 Days
SA - Adelaide Metro $   25.00 1 - 3 Days
SA - Regional  $   40.00 - 60.00 (remote) 2 - 4 Days
QLD - Brisbane Metro  $   30.00 2 - 3 Days
QLD - South West, Darling Downs, Wide Bay-Burnett  $   45.00 3 - 4 Days
QLD - Regional, Central West, Fitzroy, Mackay  $   50.00 4 - 7 Days
QLD - Regional Far North, Northern, North West  $ 95.00 4 - 9 Days
TAS - All  $   30.00 3 - 5 Days
NT - Darwin Metro  $   105.00 5 - 10 Days
NT - All other  $   145.00 6 - 12 Days
WA - Perth Metro  $   40.00 3 - 6 Days
WA - Regional  $ 100.00 4 - 9 Days
WA - Remote  $ 140.00 5 - 10 Days